Terms & Conditions
Last Updated: March 2026
Welcome to Taiter Tots. These Terms and Conditions govern your use of our website and the purchase of our products, including the Rail Huggy. By accessing our site or making a purchase, you agree to be bound by these terms.
1. Business Information
This website is owned and operated by Taiter Tots Pty Ltd, based in Queensland, Australia. All references to "we," "us," or "our" refer to Taiter Tots.
2. Eligibility & Product Use
- Age Restriction: Our products, specifically the Rail Huggy, are designed for children aged 2 years and older. By purchasing our products, you acknowledge that they are not intended for infants or children under the age of two.
- Safe Installation: You agree to use the products only as directed in the provided instructions. Taiter Tots is not liable for any issues arising from incorrect installation or misuse.
3. Orders and Payment
- Contract of Sale: A contract for the purchase of goods is formed only when we send you a shipping confirmation. We reserve the right to cancel or refuse any order for reasons including product availability or errors in pricing/descriptions.
- Pricing: All prices are in Australian Dollars (AUD) unless otherwise stated. We reserve the right to change prices without notice.
- Payment: Payments are processed securely via our chosen payment gateway. You must provide accurate and complete payment information.
4. Shipping and Delivery
- Small-Batch Production: Many of our items are produced in small batches. While we strive to meet all delivery timeframes, these are estimates only.
- Address Accuracy: We are not responsible for orders delivered to an incorrect address provided by the customer. Redelivery fees may apply.
5. Intellectual Property
All content on this website—including the Taiter Tots name, logos, product designs (specifically the Rail Huggy), text, and imagery—is the intellectual property of Taiter Tots Pty Ltd. You may not reproduce, copy, or redistribute any portion of our intellectual property without express written permission.
6. Natural Fiber Disclaimer
We specialise in natural fibers. You acknowledge that minor variations in colour, weave, and texture are inherent to the material and are not considered manufacturing defects.
7. Limitation of Liability
To the maximum extent permitted by the Australian Consumer Law:
- Taiter Tots shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
- Our total liability for any claim related to a purchase shall not exceed the amount paid for the product.
8. User-Generated Content
If you tag @TaiterTots in photos or provide testimonials, you grant us a non-exclusive, royalty-free license to use that content for marketing purposes, unless you explicitly request otherwise in writing.
9. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Queensland.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Your continued use of the website following any changes constitutes acceptance of the new terms.
Contact Us
For any questions regarding these Terms, please contact: hi@taitertots.com.au
