Last Updated: March 2026

At Taiter Tots, we are grateful for the trust you place in us. Protecting your personal information is a priority, and we are committed to being transparent about how we collect, use, and safeguard your data. This policy is designed to comply with the Australian Privacy Act 1988, the EU General Data Protection Regulation (GDPR), and other global privacy standards.

1. Information We Collect

We collect information that helps us provide a seamless shopping experience for you and your family.

• Order Information: When you purchase a Rail Huggy, we collect your name, billing address, shipping address, and payment information (processed securely via our payment gateway).
• Communication Data: If you join our "Hot PoTaiter" mailing list or contact us for support, we collect your email address and any details provided in your message.
• Technical Data: We automatically collect certain information about your device, including your IP address, browser type, and how you interact with our website via cookies and similar technologies.

2. How We Use Your Data

We use your information to fulfill our commitment to you, specifically:

• Order Fulfillment: To process payments, arrange shipping, and provide order updates.
• Marketing (With Consent): To send updates about new releases or community news via Klaviyo. You can opt out of these at any time using the "unsubscribe" link.
• Safety & Support: To notify you of any important safety updates regarding your product or to assist with warranty and return inquiries.

3. Sharing with Third Parties

We never sell your personal data. We only share information with trusted service providers necessary to run our business, such as:

• E-commerce Platform: To host our store and manage your shopping cart.
• Marketing Tools: We use Klaviyo to manage our email communications.
• Shipping Partners: To deliver your Rail Huggy to your door.
• Analytics: To understand how visitors use our site and improve the user experience.

4. International Data Transfers

Taiter Tots is based in Australia. However, some of our service providers (like email or hosting platforms) may store data on servers located in the United States or other regions. We ensure these providers maintain high standards of data protection.

5. Your Rights (Global Compliance)

Regardless of where you live, Taiter Tots respects your rights over your data:

• Access & Correction: You may request a copy of the data we hold about you or ask us to correct inaccuracies.
• Erasure (The "Right to be Forgotten"): You can request that we delete your personal information, provided it is no longer required for legal or transactional purposes (e.g., tax records).
• Data Portability: You can request a transfer of your data to another service.
• Withdraw Consent: You can opt out of marketing at any time.

6. Data Security

We implement industry-standard security measures to protect your information. Please note that no method of transmission over the internet is 100% secure, but we prioritize the use of encrypted payment processors and secure platforms to minimize risk.

7. Children’s Privacy

While our products are designed for children aged 2+, our website is intended for use by adults. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last Updated" date at the top will indicate the most recent changes.

9. Contact Us

If you have any questions about your privacy or wish to exercise your data rights, please contact us at:

Taiter Tots Email: hi@taitertots.com.au

Location: Queensland, Australia